OMG Bet Privacy Policy

1. Introduction

This Privacy Policy applies to all users of the OMG Bet platform, including the website at omg-bet.vip and the OMG Bet mobile application. It explains how OMG Bet collects, uses, stores, and protects the personal data of players based in Bangladesh and elsewhere.

By registering an account on OMG Bet, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not create an account or use the OMG Bet platform.

OMG Bet takes data privacy seriously. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we treat that trust as a responsibility, not a formality. This policy is written to be understood, not to obscure what we do with your data.

2. Data We Collect

OMG Bet collects the following categories of personal data from players:

OMG Bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to responsible gaming assessments and only with your explicit consent.

3. How We Collect Your Data

OMG Bet collects personal data through the following channels:

• Registration: When you create an OMG Bet account, you provide identity and contact data directly.
• Deposits and withdrawals : Payment data is collected when you make transactions on the platform.
• Identity verification: When you submit documents for KYC, we collect the information contained in those documents.
• Platform usage: Technical and usage data is collected automatically as you navigate and play on OMG Bet.
• Support interactions: When you contact our support team, we collect the content of your messages and any information you provide.
• Cookies and tracking: We use cookies and similar technologies to collect technical data about your device and browsing behaviour on our platform.

OMG Bet does not purchase personal data from third-party data brokers or marketing lists. All data we hold about you comes directly from your interactions with the OMG Bet platform.

4. How We Use Your Data

OMG Bet uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your OMG Bet account.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Identity verification: To verify your age and identity in compliance with our obligations.
• Customer support: To respond to your queries, complaints, and requests.
• Security and fraud prevention: To detect and prevent unauthorised access, fraud, and money laundering.
• Responsible gaming: To monitor your gaming activity and identify signs of problem gambling so we can offer appropriate support.
• Platform improvement: To analyse usage patterns and improve the OMG Bet platform experience.
• Legal compliance: To meet our obligations under applicable laws and regulations.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional messages about OMG Bet offers.

OMG Bet will not use your personal data for any purpose that is incompatible with the purposes listed above without first updating this policy and, where required, obtaining your consent.

5. Sharing Your Data

OMG Bet does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: We share necessary payment data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers: We may share identity documents with third-party KYC verification services to confirm your identity. These providers are contractually bound to handle your data securely and only for verification purposes.
• Fraud prevention services: We may share technical data with fraud detection providers to protect the platform and its players.
• Legal authorities: We will disclose personal data to law enforcement, regulatory bodies, or courts where we are legally required to do so.
• Business transfers: In the event of a merger, acquisition, or sale of OMG Bet, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer.

All third parties with whom OMG Bet shares personal data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

6. Payment Data

OMG Bet processes payments via bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, your payment account number and transaction reference are recorded by OMG Bet for the purpose of processing the transaction and maintaining accurate financial records.

OMG Bet does not store full payment credentials such as mobile banking PINs or passwords. Payment authentication is handled directly by your payment provider. OMG Bet only receives confirmation of a successful or failed transaction, along with the transaction reference and amount.

Payment data is retained for as long as required by applicable financial regulations, which typically means a minimum of five years from the date of the transaction.

7. Cookies and Tracking Technologies

OMG Bet uses cookies and similar tracking technologies on its website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

OMG Bet uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on OMG Bet.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where players drop off, and how features are used. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the OMG Bet platform and may prevent you from logging in or completing transactions.

8. Data Retention

OMG Bet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for five years after account closure.
• Transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
• Identity verification documents: Retained for five years after account closure or the completion of the verification process, whichever is later.
• Support communications: Retained for two years from the date of the interaction.
• Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required, OMG Bet deletes or anonymises it securely. Where anonymisation is used, the resulting data cannot be linked back to any individual and may be retained for analytical purposes indefinitely.

9. Security

OMG Bet implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the OMG Bet platform.
• Encryption of sensitive data at rest, including identity documents and payment records.
• Access controls that limit which OMG Bet staff can access personal data, based on the principle of least privilege.
• Regular security assessments and penetration testing of the OMG Bet platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring for suspicious activity, including unusual login patterns and abnormal transaction behaviour.

While OMG Bet takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to affect your rights or interests, OMG Bet will notify you as soon as reasonably practicable.

You also play a role in keeping your account secure. Use a strong, unique password for your OMG Bet account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.

10. Your Rights

As an OMG Bet player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].

OMG Bet will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

11. Minors

OMG Bet is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account on OMG Bet or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete the account and all associated data without delay.

OMG Bet uses age verification measures during registration and may request identity documents to confirm a player's age before processing withdrawals. These measures are in place to protect minors and to comply with our responsible gaming obligations.

12. Changes to This Policy

OMG Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how we use your personal data, OMG Bet will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the OMG Bet platform after any update constitutes your acceptance of the revised policy.

We encourage you to review this page periodically so you are always aware of how OMG Bet handles your personal data.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the OMG Bet support team. We are available 24 hours a day, seven days a week.

• Email: [email protected]
• Live chat: Available directly on the OMG Bet platform